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MERCURY LOCAL PHARMACY

Privacy Policy

Last Updated: April 23, 2026

At Mercury Pharmacy, we are committed to protecting the privacy and security of our patients' information. As a local U.S. pharmacy providing prescription services, non-sterile compounding, and online OTC ordering, we handle personal and health-related data with the highest degree of care. This policy explains how we collect, use, and safeguard your data.

Data Collection

We collect information necessary to provide our healthcare services, including your name, contact details, date of birth, insurance information, and medical history relevant to your prescriptions or compounding needs. For online OTC orders, we collect shipping and payment information processed in USD.

How We Use Your Data

Your data is used primarily to fulfill prescription orders, prepare custom non-sterile compounds, process payments, and communicate with you regarding your health. We may also use your contact information to send appointment reminders or important health safety updates.

Data Sharing

We do not sell your personal information. We only share data with third parties when necessary for your care, such as with direct healthcare providers, insurance companies for billing, or delivery services for OTC orders. All sharing is conducted in compliance with professional pharmacy standards.

HIPAA & Health Information

As a healthcare provider in the U.S., Mercury Pharmacy adheres to HIPAA regulations regarding your Protected Health Information (PHI). We maintain strict physical, electronic, and procedural safeguards to ensure your medical records remains private and accessible only to authorized personnel.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. This includes secure servers for online ordering and encrypted databases for internal records.

Your Rights

You have the right to request a copy of your pharmacy records, ask for corrections to any inaccuracies, and request a list of certain disclosures of your health information. Please contact our pharmacy team directly to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or healthcare regulations. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Us

If you have questions about this policy or how your health information is handled, please reach out to us at info@rxmercury.com or visit our local pharmacy location.

Data Collection

To provide you with safe and effective pharmacy services, Mercury Pharmacy collects the following information:

  • Personal Identifiers: Name, mailing address, phone number, and email address.
  • Health Information: Prescription history, medical conditions, allergies, and non-sterile compounding requirements.
  • Financial Data: Credit card information and billing address for OTC and prescription payments (processed in USD).
  • Online Data: IP address and browsing history when you use our online ordering system.

Privacy Policy

Last Updated: April 23, 2026

At Mercury Pharmacy, we are committed to protecting your privacy. This policy explains how we collect and use your data to provide you with high-quality pharmacy services, including prescription fulfillment and compounding.

Data Collection

We collect information you provide directly to us, such as your name, contact details, prescription history, and insurance information when you order services or OTC products.

How We Use Your Data

Your data allows us to process prescriptions, perform non-sterile compounding accurately, manage online OTC orders, and communicate with your healthcare providers to ensure safe medication therapy.

Data Sharing

We share information with insurance companies for claims processing and with healthcare providers to coordinate your care. We do not sell your personal health information to third parties.

Data Security

We implement strict physical and digital safeguards to protect your records. Our systems are designed to prevent unauthorized access and maintain the integrity of your health information.

Your Rights

You have the right to request a copy of your pharmacy records, ask for corrections, and inquire about how your information has been shared for treatment or payment purposes.

HIPAA & Health Information

As a U.S. healthcare provider, we operate in full compliance with HIPAA standards. Your Protected Health Information (PHI) is handled with the highest level of confidentiality mandated by federal guidelines.

Changes to This Policy

We may update this policy periodically to reflect changes in our practices. We will notify you of significant updates by posting the new version on our website.

Contact Us

If you have questions about your privacy or our data practices, please contact our Privacy Officer at info@rxmercury.com or visit us at our local pharmacy. All transactions are processed in USD.

Data Sharing

At Mercury Pharmacy, we only share your information when necessary to provide your care. This includes coordinating with your insurance provider for billing and prescription coverage, and sharing essential delivery details with our trusted U.S. couriers to get your medications to you safely. We never sell your personal or health data to third parties for marketing purposes.

Data Security: Safe & Secure

The security of your health data is our top priority. We use industry-standard encryption and follow strict protocols to protect your personal and medical information from unauthorized access, loss, or misuse. Our systems are regularly audited to ensure they meet the rigorous demands of healthcare data protection.

Your Patient Privacy Rights

Under HIPAA guidelines, you have specific rights regarding how your health information is managed and shared. We are committed to transparency in these processes.

Right to Access

You have the right to look at or get a copy of your health records and billing information that we maintain, typically provided within 30 days of your request.

Right to Amend

If you believe the health information we have about you is incorrect or incomplete, you may ask us to amend the record through a written formal request.

Right into Restrict

You can request that we limit how we use or share your health data for treatment, payment, or operations, especially if you pay out-of-pocket in full (USD).

Notice of Breach

You have the right to receive notice from us if an unauthorized acquisition, access, use, or disclosure of your unsecured health information occurs.

Privacy Policy

Last Updated: April 23, 2026

Introduction

Welcome to Mercury Pharmacy. Your health and privacy are our top priorities. This Privacy Policy explains how we handle your personal information as a local U.S. pharmacy providing prescription services, compounding, and over-the-counter (OTC) products. We strive to be transparent and protect your data with the highest standards of care.

Data Collection

We collect information necessary to provide your healthcare services. This includes your name, contact details, insurance information, and health history. When you order OTC products online, we collect your shipping address and payment information. All transactions are processed in USD.

How We Use Your Data

Your information is used to fill prescriptions, create custom non-sterile compounded medications, and coordinate care with your healthcare providers. We also use your data to process orders, manage billing with insurance companies, and communicate important health reminders or pharmacy updates.

Data Sharing

We do not sell your personal data. We share information only when required for your treatment, such as with prescribing doctors or insurance providers for payment. We may also share data with trusted service providers who help us run our online store or as required by law to protect public health.

Data Security

We implement strict physical, electronic, and procedural safeguards to protect your information. Our team is trained in professional privacy standards, and we use industry-standard encryption for all online transactions and health record storage to prevent unauthorized access.

HIPAA & Health Information

As a healthcare provider, we strictly adhere to HIPAA regulations. This means your Protected Health Information (PHI) is handled with extra care. You have specific rights under HIPAA regarding how your health data is used, shared, and accessed. We are committed to maintaining the confidentiality of your clinical records at all times.

Your Rights

You have the right to request a copy of your pharmacy records, ask for corrections to your information, and request a list of certain disclosures we have made. You can also ask us to restrict how we use or share your health info for treatment or payment, though we are not always required to agree.

Changes to This Policy

We may update this policy occasionally to reflect changes in our pharmacy operations or healthcare regulations. We will post the new policy on our website and update the 'Last Updated' date at the top of the page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact Mercury Pharmacy at (313) 436-0250 or email us at info@rxmercury.com. We are happy to assist our local patients with any privacy concerns.

Changes to This Policy

Mercury Pharmacy may update this Privacy Policy from time to time to reflect changes in our prescription services or legal requirements. When we make updates, we will revise the 'Last Updated' date at the bottom of this page. We encourage our patients to review this policy periodically to stay informed about how we are protecting your personal and health information.

Last Updated: April 23, 2026

Privacy Policy

Last Updated: April 23, 2026

Introduction

Welcome to Mercury Pharmacy. We are a local U.S. pharmacy dedicated to providing expert prescription services, specialized non-sterile compounding, and over-the-counter (OTC) medical products. Your health and privacy are our top priorities. This policy explains how we handle your personal information as you use our local pharmacy services and online ordering platform.

Data Collection

We collect information necessary to fulfill your healthcare needs. This includes your name, contact details, payment information for transactions in USD, and health-related data such as prescription history and compounding requirements. We also collect basic technical data like your IP address when you use our online OTC shop to ensure a smooth ordering experience.

How We Use Your Data

We use your data to process and dispense prescriptions, create customized compound medications, and manage your online OTC orders. This includes communicating with you about your refills, verifying your insurance coverage, and providing personalized health advice. We do not use your medical information for marketing purposes without your clear permission.

Data Sharing

Mercury Pharmacy only shares your information with healthcare providers involved in your treatment, your insurance company for payment, and trusted service providers who help us operate our pharmacy. We never sell your health information to third parties.

Data Security

We employ industry-standard safeguards to protect your information. This includes encrypted digital storage and restricted focus on secure physical access within our pharmacy facility.

Your Rights

You have the right to request a copy of your pharmacy records and to correct any inaccuracies. You can also request a list of certain disclosures we have made involving your information.

HIPAA & Health Information

As a healthcare provider, Mercury Pharmacy follows all HIPAA regulations regarding the protection and handling of your health information. We maintain strictly professional confidentiality across all prescription and compounding workflows.

Changes to This Policy

We may update this privacy policy from time to time. Any updates will be posted on this page with a new 'Last Updated' date at the top.

Contact Our Privacy Officer

Mercury Pharmacy
Local U.S. Facility
United States

(313) 436-0250

privacy@rxmercury.com

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